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While email attachments are a popular and convenient way to send documents, they are also a common source of viruses. Use caution when opening attachments, even if they appear to have been sent by someone you know.
Why can email attachments be dangerous?
Some of the characteristics that make email attachments convenient and popular are also the ones that make them a common tool for attackers:
- Email is easily circulated - Forwarding email is so simple that viruses can quickly infect many machines. Most viruses don’t even require users to forward the email—they scan a users’ computer for email addresses and automatically send the infected message to all of the addresses they find. Attackers take advantage of the reality that most users will automatically trust and open any message that comes from someone they know.
- Email programs try to address all users’ needs - Almost any type of file can be attached to an email message, so attackers have more freedom with the types of viruses they can send.
- Email programs offer many “user-friendly” features - Some email programs have the option to automatically download email attachments, which immediately exposes your computer to any viruses within the attachments.
What steps can you take to protect yourself and others in your address book?
- Be wary of unsolicited attachments, even from people you know - Just because an email message looks like it came from your mom, grandma, or boss doesn’t mean that it did. Many viruses can “spoof” the return address, making it look like the message came from someone else. If you can, check with the person who supposedly sent the message to make sure it’s legitimate before opening any attachments. This includes email messages that appear to be from your ISP or software vendor and claim to include patches or anti-virus software. ISPs and software vendors do not send patches or software in email.
- Save and scan any attachments before opening them - If you have to open an attachment before you can verify the source, take the following steps:
- Be sure the signatures in your anti-virus software are up to date (see Understanding Anti-Virus Software for more information)
- Save the file to your computer or a disk
- Manually scan the file using your anti-virus software
- Open the file
- Turn off the option to automatically download attachments - To simplify the process of reading email, many email programs offer the feature to automatically download attachments. Check your settings to see if your software offers the option, and make sure to disable it.
- Consider additional security practices - You may be able to filter certain types of attachments through your email software
You’ve probably learned a long list of important safety and privacy lessons already: Look both ways before crossing the street; buckle up; hide your diary where your nosy brother can’t find it; don’t talk to strangers.
The Federal Trade Commission, the nation’s consumer protection agency, is urging kids to add one more lesson to the list: Don’t post information about yourself online that you don’t want the whole world to know. The Internet is the world’s biggest information exchange: many more people could see your information than you intend, including your parents, your teachers, your employer, the police — and strangers, some of whom could be dangerous.
Social networking sites have added a new factor to the “friends of friends” equation. By providing information about yourself and using blogs, chat rooms, email, or instant messaging, you can communicate, either within a limited community, or with the world at large. But while the sites can increase your circle of friends, they also can increase your exposure to people who have less-than-friendly intentions. You’ve heard the stories about people who were stalked by someone they met online, had their identity stolen, or had their computer hacked.
Your Safety’s at Stake
The FTC suggests these tips for socializing safely online:
- Think about how different sites work before deciding to join a site. Some sites will allow only a defined community of users to access posted content; others allow anyone and everyone to view postings.
- Think about keeping some control over the information you post. Consider restricting access to your page to a select group of people, for example, your friends from school, your club, your team, your community groups, or your family.
- Keep your information to yourself. Don’t post your full name, Social Security number, address, phone number, or bank and credit card account numbers — and don’t post other people’s information, either. Be cautious about posting information that could be used to identify you or locate you offline. This could include the name of your school, sports team, clubs, and where you work or hang out.
- Make sure your screen name doesn’t say too much about you. Don’t use your name, your age, or your hometown. Even if you think your screen name makes you anonymous, it doesn’t take a genius to combine clues to figure out who you are and where you can be found.
- Post only information that you are comfortable with others seeing — and knowing — about you. Many people can see your page, including your parents, your teachers, the police, the college you might want to apply to next year, or the job you might want to apply for in five years.
- Remember that once you post information online, you can’t take it back. Even if you delete the information from a site, older versions exist on other people’s computers.
- Consider not posting your photo. It can be altered and broadcast in ways you may not be happy about. If you do post one, ask yourself whether it’s one your mom would display in the living room.
- Flirting with strangers online could have serious consequences. Because some people lie about who they really are, you never really know who you’re dealing with.
- Be wary if a new online friend wants to meet you in person. Before you decide to meet someone, do your research: Ask whether any of your friends know the person, and see what background you can dig up through online search engines. If you decide to meet them, be smart about it: Meet in a public place, during the day, with friends you trust. Tell an adult or a responsible sibling where you’re going, and when you expect to be back.
- Trust your gut if you have suspicions. If you feel threatened by someone or uncomfortable because of something online, tell an adult you trust and report it to the police and the social networking site. You could end up preventing someone else from becoming a victim.
There are some simple habits you can adopt that, if performed consistently, may dramatically reduce the chances that the information on your computer will be lost or corrupted.
How can you minimize the access other people have to your information?
You may be able to easily identify people who could, legitimately or not, gain physical access to your computer—family members, roommates, co-workers, members of a cleaning crew, and maybe others. Identifying the people who could gain remote access to your computer becomes much more difficult. As long as you have a computer and connect it to a network, you are vulnerable to someone or something else accessing or corrupting your information; however, you can develop habits that make it more difficult.
- Lock your computer when you are away from it. Even if you only step away from your computer for a few minutes, it’s enough time for someone else to destroy or corrupt your information. Locking your computer prevents another person from being able to simply sit down at your computer and access all of your information.
- Disconnect your computer from the Internet when you aren’t using it. The development of technologies such as DSL and cable modems have made it possible for users to be online all the time, but this convenience comes with risks. The likelihood that attackers or viruses scanning the network for available computers will target your computer becomes much higher if your computer is always connected. Depending on what method you use to connect to the Internet, disconnecting may mean ending a dial-up connection, turning off your computer or modem, or disconnecting cables.
- Evaluate your security settings. Most software, including browsers and email programs, offers a variety of features that you can tailor to meet your needs and requirements. Enabling certain features to increase convenience or functionality may leave you more vulnerable to being attacked. It is important to examine the settings, particularly the security settings, and select options that meet your needs without putting you at increased risk. If you install a patch or a new version of the software, or if you hear of something that might affect your settings, reevaluate your settings to make sure they are still appropriate (see Understanding Patches, Safeguarding Your Data, and Evaluating Your Web Browser’s Security Settings for more information).
What other steps can you take?
Sometimes the threats to your information aren’t from other people but from natural or technological causes. Although there is no way to control or prevent these problems, you can prepare for them and try to minimize the damage.
- Protect your computer against power surges. Aside from providing outlets to plug in your computer and all of its peripherals, some power strips protect your computer against power surges. Many power strips now advertise compensation if they do not effectively protect your computer. During a lightning storm or construction work that increases the odds of power surges, consider shutting your computer down and unplugging it from all power sources. Power strips alone will not protect you from power outages, but there are products that do offer an uninterruptible power supply when there are power surges or outages.
- Back up all of your data. Whether or not you take steps to protect yourself, there will always be a possibility that something will happen to destroy your data. You have probably already experienced this at least once— losing one or more files due to an accident, a virus or worm, a natural event, or a problem with your equipment. Regularly backing up your data on a CD or network reduces the stress and other negative consequences that result from losing important information (see Real-World Warnings Keep You Safe Online for more information). Determining how often to back up your data is a personal decision. If you are constantly adding or changing data, you may find weekly backups to be the best alternative; if your content rarely changes, you may decide that your backups do not need to be as frequent. You don’t need to back up software that you own on CD-ROM or DVD-ROM—you can reinstall the software from the original media if necessary.
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